Careers & Employment

Careers

Asianstars Relocation Group offers exciting career opportunities to talented, self-motivated individuals who are seeking positions with a thriving company that has a history of financial stability and growth.

Asianstars Relocation Group is committed to employee health and well being, which is supported by a generous benefits program. Please review our career opportunities to learn more about the positions available in a variety of locations across the country.

If you're interested in learning more about our career opportunities email us at Careers@Asianstars.com

Owner Operators Wanted!
Quality contractors seeking an excellent opportunity to grow with the top booking and hauling agent for North American Van Lines are invited to contact us via e-mail.

Operations Manager

Description:

The Asianstars Relocation Group is seeking an Operations Manager to direct and coordinate the moving, storage and warehouse operations for maximum levels of productivity and profitability in our Orlando, FL office.

Oversee and review all scheduling needs for crew and vehicles in order to achieve maximum profitability; review labor ratios and expenses to stay within the guidelines of the annual budget.
  • Administer quality assurance program; assist in training of department personnel to maintain high levels of productivity.
  • Insure customer satisfaction with storage and delivery services; respond to all customers’ calls and inquiries professionally.
  • Implement and monitor equipment and flee maintenance programs; process and monitor all licensing, and citation items on vehicles and employees.
  • Process employment ads for service crews and drivers; interview, reference check, hire and process paperwork for all new hires.
  • Process appointments and monitor results for pre-employment, post-accident, reasonable suspicion and random drug and alcohol testing.
  • Respond to security calls when required.
  • Assist with special projects or requests from customers or other members of management.

 

Required Education & Experience:

Bachelor's degree (B.A.) from four-year college or university; or two to five years related experience and/or training; or equivalent  combination of education and experience. Must be proficient in the use of standard software packages, including Microsoft Excel, Word and Access.

Customer Service Representative

Description:

The Asianstars Relocation Group is seeking an ace customer service professional to provide our customers with the very best customer service in the industry in our Orlando, FL office. The potential candidate should possess the following key competencies:

  • Verbal and written communication skills second to none
  • Desire to take initiative in problem solving and recognizing resources to aid in resolution
  • Attention to detail and accuracy
  • Ability to adapt to an evolving atmosphere and manage stress level through following and revolutionizing processes

Required Education & Experience:

  • Two year college degree or equivalent experience
  • Knowledge of customer service principles and practices
  • Understanding of relevant computer applications

Move Distribution Coordinator

Description :

Asianstars Relocation Group, North American Van Lines' largest moving and storage agent, is seeking to fill the position of Move Distribution Coordinator in our Addison, IL Customer Care Center. This position is responsible for supporting the national account relocation process by: accepting new request for household goods moving and storage service from Asianstars's national account clients, working with Asianstars's operations team and the North American Van Lines' agent network to secure moving services for corporate class customers, distributing moves to Asianstars's Relocation Coordinators, and tracking the volume of moves assigned to individual coordinators. This position will have significant interaction with Asianstars's corporate clients via e-mail and phone.

Required Skills :

Potential candidates must be highly motivated and possess excellent communication skills in both e-mail and phone communication. The ability to remain organized, follow through on tasks, and apply critical thinking skills to gain desired outcomes is necessary.  Detail orientation, a professional demeanor, and the ability to effectively work in a fast paced, high volume team environment is a must.  Candidates must also be proficient with Microsoft Office Suite. Work hours are Monday – Friday with occasional Saturday's.  Schedules will flex within the Customer Care Center hours of 7 a.m. to 7 p.m. CST. Associate degree is preferred however related, customer-facing experience in the transportation industry or other strong qualities will be considered.

Corporate Relocation Coordinator

Description :

Asianstars Relocation Group, North American Van Lines' largest moving and storage agent, is seeking to fill the position of Corporate Relocation Coordinator in our Addison, IL Customer Care Center. This position serves as the primary contact for relocating employees and Asianstars's national account clients. Relocation Coordinators are responsible for: developing and coordinating the household goods move plan,  gathering critical move-related information from customers and clients, managing information in various systems, providing updates to all involved in the move process, and ensuring that customers are pleased with Asianstars's service at each stage of the move process.

Required Skills :

Potential candidates must be highly motivated and possess excellent communication skills in both e-mail and phone communication. Caring for the needs of the customer is critical. The ability to remain organized, follow through on tasks, and apply critical-thinking skills to gain desired outcomes is necessary.  Detail orientation, a professional demeanor, and the ability to effectively work in a fast paced, high volume team environment is a must. Candidates must also be proficient with Microsoft Office Suite. Work hours are Monday – Friday with occasional Saturday's. Schedules will flex within the Customer Care Center hours of 7 a.m. to 7 p.m. CST.  Bachelor's degree is preferred however related, customer-facing experience in the transportation industry or other strong qualities will be considered.

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